Ratings and review platform Feefo has awarded Gascoigne Halman’s Mortgage Services team its Exceptional Service Award 2026. Recognising the team’s continued delivery of outstanding customer service, this marks the second consecutive year the mortgage division has received the award and the third time overall.
This year just 32 businesses globally, in their sector, achieved Feefo’s Exceptional Service status. The award is based entirely on verified customer reviews, highlighting the mortgage team’s consistently high service standards and commitment to customer care.
John Halman, Chair of Gascoigne Halman, commented: “This award is especially meaningful because it reflects real experiences from our customers. Independent praise is incredibly rewarding and it genuinely motivates our teams to keep raising the bar. Knowing that our commitment to clear, dependable and customer?focused support is being recognised so strongly makes this achievement particularly special.”
Tony Wheble, CEO at Feefo, congratulated the winners: “It's continually inspiring to see companies like Gascoigne Halman consistently going above and beyond. While our Trusted Service Awards recognise excellence across the board, the Exceptional Service badge is reserved for the true elite. Out of the thousands of brands we work with, just 32 businesses have earned this title this year. By receiving this badge, Gascoigne Halman has proven that they are setting a world-class benchmark for customer-centricity.”
What the Feefo Exceptional Service Award Means
Established in 2014, Feefo’s Trusted and Exceptional Service Awards recognise businesses that build genuine, trusted relationships with their customers. Unlike many industry awards, Feefo’s recognition is based solely on independent, verified reviews from real customers.
To achieve Exceptional Service status in 2026, Gascoigne Halman’s Mortgage Services team met a series of high, data-driven benchmarks measuring service quality, consistency and customer satisfaction.
Complementing Award-Winning Estate Agency and Lettings Services
The success of the mortgage team complements the achievements of Gascoigne Halman’s Estate Agency and Lettings divisions, which recently won Best Sales & Lettings (Large) at the Best Estate Agent Guide Awards 2026. Together, these accolades reflect the business’ wider commitment to exceptional service, trusted guidance, and consistently strong customer outcomes across all areas.
Information correct at time of publishing (02.03.2026).
CD/GH/247/02.26.
