Posted on Monday, March 23, 2020
These unprecedented times, we want to reassure you that we are taking all necessary measures and precautions to safeguard the health and well-being of both our staff and our clients and customers whilst trying to maintain a service. We will be monitoring all updates from UK Government and changing our working practice accordingly.
Offices: • As of today Tuesday, 24/03/2020 all our branches are on lockdown.
• All teams have been deployed to work from home and many of them have remote access to enable them to continue to look after their needs.
• Telephone lines are being transferred to our Branch Mangers who will be heading their branch teams.Please bear with us during this time, whilst we are manning the telephone lines if you have difficulty getting though.
• Our preference is for you to email us at your branch with your query. This will enable us to disseminate the enquiries across our staff for early resolution.
• We are contactable by telephone and email.
• Valuations can be carried out remotely by telephone if required; we do have certain properties whereby we can offer you a video tour.
• Sending the Stay Safe message to all our local communities and their families at this time. We are asking for everyone to continue to follow government recommendations.
If you, or a member of your household, have COVID-19 symptoms, please stay at home for your health and the safety of others. For the latest government updates regarding coronavirus, we encourage you to visit the COVID-19 page on the NHS Website
