Gascoigne Halman, a multi-award winning estate agency, is delighted to have been recognised for its exceptional customer service on its mortgage services, receiving not one, but two prestigious awards from leading review platform, Feefo.
The Wilmslow based agency, which operates 23 offices across Cheshire, South Manchester and the High Peak, has been awarded a Platinum Trusted Service Award and a highly prestigious Rated Exceptional Service Award.
Feefo’s independent awards are determined on customer feedback, making them a true reflection of the outstanding mortgage service that Gascoigne Halman delivers. The Platinum Trusted Service Award is given to businesses that consistently achieve excellence, having maintained the Gold Trusted Service Award for three consecutive years. The Rated Exceptional Service Award is reserved for only a small number of businesses nationwide, recognising those who lead the way in their industry with market-leading feedback or remarkable improvements in customer service.
Scott Burney, Mortgage Services Sales Director at Gascoigne Halman commented: “To win these prestigious awards is fantastic and a credit to our whole team who work so diligently to look after our clients. We are highly focused not just on offering excellent service but on building trusted relationships with our clients, providing the right advice and delivering consistent support throughout their mortgage journeys.”
Headquartered in Wilmslow, Gascoigne Halman’s Mortgage Services team operates across all offices, offering face-to-face advice to home buyers, sellers and those seeking buy-to-let or re-mortgage solutions. With a hands-on approach, the team provide personalised guidance and support, ensuring a smooth and informed experience for all mortgage clients.
“Our goal for the mortgage department has always been to uphold the same high standards and customer focussed values as our teams in sales and lettings,” added John Halman, chairman of Gascoigne Halman. “Delivering effective mortgage services demands agility in adapting to financial market shifts, such as fluctuating interest rates, while consistently providing customers with accurate advice and options. With access to 1,000’s of mortgage products from both high street and specialist lenders, we ensure every Gascoigne Halman client not only finds the right solution for their unique needs but also benefits from the expert guidance of our experienced team in making the best mortgage choice.”
Gascoigne Halman has been recognised as one of the top estate agents in the UK and is featured in the Best Estate Agent Guide 2025, the most comprehensive review of UK agencies. This recognition reinforces its leadership in the industry and ongoing commitment to excellence in customer service.
CD/GH/149/04.25
