Well where do we begin? Our chain broke down weeks away from exchange but Robert, Sally, Pam and Oliver were superb. Always communicating with us and ensuring we had the latest status on the chain. After 6 yes 6 months from accepting the offer on our house we finally moved out! It was a roller coaster ride but the office in TARPORLEY were professional throughout. Learning points are, if there is a “cash buyer” in the chain make sure your agent has obtained visual proof of funds some agents are a bit sloppy in this area and if that had been obtained at the outset we would have moved in half the time. This is no fault of GH but of other agents not being thorough. Overall the process was fantastic Robert was available 24/7 and I tested this a few times! The photographer they provided did a great job of making the house look its best! Thanks to all the team in Tarporley! M & A Harris