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DURING VIEWINGS
Too many introductions are distracting: It is advisable for one person to show the viewer around. Don't have the whole family trailing inquisitively behind! This allows the buyer to concentrate on the house.
Noise distracts the buyer: it is best to turn off radios and televisions.
Let us do the talking: during an accompanied viewing it is best that we handle all the discussions. Let us show the property for you.
First sell the house: do not try to sell the buyer any furniture, carpets or fittings. This complicates the sale and detracts interest from the house.
Keep pets at a distance: dogs and cats are a distraction and at worst a turn off.
Clear out the garage: a cluttered garage gives the wrong impression of size.
Night viewings: turn on any outside lights when showing the house after dark. Also have the house well lit throughout when the time of appointment nears.
Never apologise for the appearance of your home: it will only draw attention to something that would otherwise have probably gone unnoticed.
Do not get involved in a discussion: with the buyer if they object or remark about a room arrangement or some other point about the property.
Do not enter into negotiations with the buyer: we are trained to handle these negotiations on your behalf and have extensive experience. Too many buyers are lost at an early stage when there appears to be a problem over terms.
